Help filling in forms for claiming benefits

Benefit claim forms can be complicated and confusing.

Getting help to complete the forms promptly will reduce stress and may help you get your money quicker.

You can claim most benefits online but you can ask for paper copies if you need them.

Each benefit is different and will ask for different kinds of evidence and details. Put a side plenty of time to complete the application and make sure you have the correct evidence to take with you. 

Always keep copies of any documents that you send. 

The following organisations offer services to help you complete welfare benefits forms.

Preston City Council

The Council offer free confidential advice, offering in-depth advice on welfare benefits, which includes help completing your claim form.

You can book an appointment with Preston City Council for help filling in forms by calling 01772 906363 or emailing welfarebenefits@preston.gov.uk.

Intact

You can use Intact's drop-in service at their centre on 49 Whitby Avenue, Ingol, Preston, PR2 3YP. Alternatively, you can call them on 01772 760760 or email debra.fitzsimmons@intact-preston.org.uk.

Intact provide help, guidance and support services, support for people in crisis and a signposting service.

Citizens Advice

Citizens Advice can help with forms over the phone or by appointment.

You can call them on 0800 144 8444 for help and to book an appointment if needed.

Citizens Advice also provide a help filling in your PIP claim form on their website via Citizens Advice - Check how to fill in your claim form.

Department for Work and Pensions

If you need help filling in a ESA50/UC50 form then you can get help by calling the Department for Work and Pensions medical assessment service on 0800 288 8777.

Citizens Advice also provide a help filling in ESA capability for work form on their website via Citizens Advice - Fill in the ESA capability for work form.