Shout 85258
About Shout 85258 - here for you 24/7
Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope.
Launched publicly in May 2019 Shout have had more than 900,000 conversations with people who are anxious, stressed, depressed, suicidal or overwhelmed and who need immediate support.
As a digital service, Shout 85258 has become increasingly critical since Covid-19, being one of the few mental health support services able to operate as normal at this time.
Three levels of assessment operating across Shout services
Prioritisation
An algorithm reviews incoming texts, placing urgent cases to the top of the queue.
Shout Volunteers
More than 2,300 empathetic, trained volunteers take conversations with texters, listening and supporting them to get to a calmer place.
Clinical Supervisors
Conversations are overseen by trained Supervisors who give real-time support and monitor conversations 24/7.
Clinical supervisors can escalate texters to the emergency services via a direct line if they are deemed at imminent risk.
Shout 85258 Services
If you are struggling to cope and need to talk, Shouts trained Volunteers are here for you, day or night.
If your life is at imminent risk, please call 999 for immediate help.
Shout 85258 is a free, confidential, anonymous text support service. You can text from wherever you are in the UK.
Shout 85258 can help with:
- Depression
- Anxiety
- Abuse
- Panic attacks
- Suicidal thoughts
- Self-harm
- Relationship problems
- Bullying
By texting the word 'SHOUT' to 85258 you will start a conversation with a trained Shout Volunteer, who will text you back and forth, sharing only what you feel comfortable with.
Volunteers will work with you to take your next steps towards feeling better.