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Homeless or threatened with homelessness?

If you have a housing problem or you are at risk of becoming homeless or you have just become homeless, there are organisations or agencies that can help you.

The National Homeless Advice homeless flowchart provides an overview of the steps your local council will follow if you apply for homeless help.

If you live outside of the Preston area

Contact your local authority for further information. To find your local council visit GOV.UK find your local council.

Am I homeless or at risk?

You are homeless if you have no home in the UK or anywhere else that would be reasonable for you to occupy.

You are at risk of becoming homeless if you have been asked to leave your current home within 56 days because:

  • You have been ordered by court to leave
  • You are living with family or friends who have asked you to leave
  • You are unable to live in your home due to violence, serious disrepair or financial hardship

What will happen when I call my local Housing Advice Service?

You can contact Preston City Council's Housing Advice and speak to someone.

If you are homeless on the day you will be contacted by the duty housing officer.

During this interview a full account of the situation and your housing needs will be taken to see what help we can provide, to help you keep your current home or find you a new home.

This is likely to involve them creating a personal housing plan for you. For more information on the personal housing plan process please read the personal housing plan download (PDF, 105 KB).

How to contact Preston City Council's Housing Advice Service

You can contact Preston City Councils housing advice online by completing the contact housing advice form or telephone 01772 906412. If your enquiry is out of working hours please call 01772 906014.

Contact Preston City Councils housing advice service